Spyware & Virus Removal – Bluephone Experts will identify malware & install removal tools, remove virus and spyware infections. Whether you reside on one of the Hawaiian islands, Alaska or the mainland 48 states, BluePhone can remotely access your computer system to resolve problems with your permission. Obviously, your internet connection still needs to work for remote service, but you can still call a technician for 24/7 help over the phone to resolve a variety of computer problems, even most virus/spware infections. This subscription-based service provides technical support plans for unlimited access to BluePhone Personal Technical Experts that you can reach via e-mail or telephone. It includes technical support for up to 3 PCs and a variety of other peripheral devices you might have connected to your computer such as a printer, digital camera, iPod, or iPhone. BluePhone also provides other forms of technical help such as formatting PowerPoint presentations, transferring pictures from your digital camera to your computer, configuring printer settings, or any other computer related service that the BluePhone technicians can perform for you.

BluePhone Personal Tech Experts can service all Windows Operating Systems from Win95 to Vista and even Mac O/S versions. BluePhone techs have received technical certifications, such as A+, MCP, CONA, MCSE, CCNP, and Net+, as well as at least 160 hours of in-house training.

BluePhone Computer Assistance offers monthly and yearly service plans. The monthly plan is available for $19.95/month and the annual plan for $199.95.

Of course, if you reside in Oahu, you can always call Gakidoo’s Computer Repair at (808) 676-1900 to make an onsite appointment or bring your computer into our full service shop in Waipahu. If you think your computer is infected with viruses or spyware and you want to give it a try yourself, we highly recommend ESET Nod32 Antivirus which you can download from this website (http://www.AntiVirusKing.com) for $39.99. We have used it ourselves for over 4 years and our loyal customers who have switched from McAfee and Symantec products have significanly lower rates of reinfection. We are confident that we will be able to solve your computer problems.

It has been slightly over 2 years now since we became affiliated with ESET to market their internet security products. Nod32 is by far the best antivirus solution available. One Computer Repair shop in Waipahu, Hawaii known as Gakidoo’s Computer Repair, deals exclusively with Nod32 due to their commitment to perform quality repairs for their loyal customers. And in an effort to help these customers renew their expiring subscriptions, we have put together a simple video to help these customers renew it themselves over the internet. Most computer users these days could probably figure it out, but we thought it would help to show some actual screenshots of what to expect in the process, as well as what information to have ready. Whether you are a customers of Gakidoo’s Computer Repair or not, this video will still be of help to renew your subscription whether you live in Hawaii or Maine or Idaho, and after it is over, you will be automatically forwarded to the webpage to where you can begin your renewal.

ESET Threat Center – - Threats are evolving by the second. It’s no longer just about viruses. Spyware, trojans, worms, rootkits, bots and phishing attacks are all on the rise. Malware writers are constantly reworking their code to evade security defenses. The ESET Threat Center features resources to understand the nature of these evolving threats, their impact on your business, and why proactive protection is so important.

ESET Threat Center – -  Threats are evolving by the second. It’s no longer just about viruses. Spyware, trojans, worms, rootkits, bots and phishing attacks are all on the rise. Malware writers are constantly reworking their code to evade security defenses. The ESET Threat Center features resources to understand the nature of these evolving threats, their impact on your business, and why proactive protection is so important.

So, nothing happened?

Well, yes. Our labs, who’ve been monitoring carefully, note that Conficker changed communication protocols, just as the code said it would.

No doubt in the fullness of time, the botnet will start doing what botnets do: it would be bizarre to put this much effort into a project and then not try to make some profit out of it. And we’ll still be watching.

In the meantime, I suspect, based on past experience, that two things will happen.

• The very people outside this industry who hyped the issue out of all proportion will now dismiss it as vendor hype, and may even suggest that the whole thing is an urban myth. I do wonder whether by acknowledging and trying to counter the hype, we nevertheless fed it, but the alternative would have been to allow the panic merchants a clear field.
• A few people within this industry, especially those with one of those products that is going to mean the death of antivirus (again), will claim credit for our dodging some sort of bullet.

And life will go on. Whatever. I’m on my way to Cambridge, so any controversies today will have to start without me.

Have a nice day, and don’t pay too much attention to the April Fools.

David Harley BA CISSP FBCS CITP
Director of Malware Intelligence